We offer unlimited rescheduling of private lessons through Opus1. To cancel a lesson, click the “Cancel” next to the lesson you’d like to cancel in the Upcoming Lessons section. Lessons cancelled with 24+ hours of notice are automatically issued a Credit. Your Credits show up to the right of your Upcoming Lessons, and to schedule the makeup, click “Use” – then select your teacher, the day and then choose the time. lessons Credits are good for any type of lesson with any teacher.
Credits are valid for 60 days so you can reschedule them at your leisure. If a teacher cancels a lesson, Credits never expire.
Lessons cancelled within 24 hours, we pay the teacher for their time whether you’re there or not, so these lessons are just missed. Note that within 24 hours, Opus1 will warn you of the policy. If you accidentally cancelled, just let us know and we can reinstate it.
If you can’t make a lesson for any reason, you can always just opt to have that lesson on-line instead. Just send us a message through Opus1 so your teacher knows to expect you online. This will automatically message your teacher. The Join Lesson button will always show up, whether you are in-person or not, so you don’t have to do anything further – besides get online of course! However, it might be a good idea to drop a text to 503.290.5090 just to make sure we got the message as we may be teaching and not checking messages in a timely fashion.